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When you access the "Contact Us" page, you can chat with Amazon's customer service chat bot or a representative to discuss the issue You can also call Amazon customer service at if you live in the US Method 1 Using the "Contact Us" Page 1 Navigate to https//wwwamazoncom/gp/help/customer/contactus/ firstHow to contact Amazon customer service by phone in 19 and beyond Today I show you how easy it is to get Amazon customer care to call you whenever you need